Your fridge stops cooling the night before you’re hosting a major event at your home. Your washing machine won’t stop leaking, and it’s flooding your laundry room. The oven in your restaurant kitchen isn’t cooking to the right temperature, which means guests keep sending food back. Whether you’re a homeowner or the owner or manager of a business, there are myriad reasons why you might need an appliance fixed as soon as possible. So how can you find a company that can work with your accelerated schedule?
You probably know a number of different ways to locate an appliance repair professional. You might call friends or fellow business owners for recommendations samsung dryer repair los angeles. You might flip open the phone book to see who’s nearby. Or you might go online and search for appliance repair companies in your area. Whatever method you use, if you want the fastest service possible, look for a few key characteristics.
Same-Day or Next-Day Service
The most obvious sign that a company can meet your turnaround time needs is if they proudly advertise same-day or next-day service. Same-day and next-day service mean just that: a technician will be out to your property either the day you call or the next day to begin the repair process. Be aware, however, that same-day service doesn’t necessarily mean your problem is guaranteed to be resolved that same day. If you need your appliance back in action immediately, look for wording like “same-day repairs” instead.
A company that advertises 24/7 or emergency appliance repair service is promising to get to you as soon as possible not only during business hours, but outside of business hours, as well. That means that if your dishwasher is gushing water at 3:30 in the morning, you shouldn’t have to wait until the company’s office opens at 8:00 to start the dishwasher repair process. Just note that not all companies’ emergency services policies are the same. Immediate response might not mean immediate resolution of the problem.
Proximity to You
It might seem obvious, but the closer an appliance repair company is to you, the sooner a technician can get to your home or business to begin repairs. Check the address before you call, and if it’s not a location you’re familiar with, plug it into an online map to get a sense of the area. A technician’s home base isn’t the most important factor in his ability to provide a quick turnaround time, but it can save you a crucial few minutes.
Size of Repair Team
Depending on your area, a one-man appliance repair operation might be more likely to be completely booked up than a company with multiple technicians. So how can you know from a print ad or Web site that a company has more than one refrigerator, dishwasher, or washer/dryer repair technician on staff? They might say the size of their team directly, or you might notice phrases like “combined experience” that indicate multiple people. You can also probably rule out companies that use “I” rather than “we” in describing their services. In short, a large team isn’t guaranteed to have an immediate opening to help you, but it’s something to note.
If this seems like a lot of information to look for, don’t panic. Most of it you can glean from a quick scan of any refrigerator repair or other appliance repair company’s Web site. Ruling some companies out before you start calling to inquire directly about appointments can save vital time. You’ll be less likely to call, describe your problem, get put on hold, and then find out that no one can get to you until Tuesday. And, once you have a good experience with one company, you’ll know who to call in the future.